Returns & Exchanges
All non-Custom orders are shipped within 48 hours of payment clearing (excluding weekends and federal holidays).
Custom orders ship within 5-days of purchase, unless My Naptime Jewelry discloses different shipping timelines in your listing.
Most US domestic parcels are delivered within 5 - 8 days; depending on local postal service. Delays due to incorrect address, inclement weather, acts of God, etc., are not the responsibility of the Buyer.
Multiple purchases from My Naptime Jewelry will be combined into a single shipment, if possible.
All available shipping methods, with stated timelines, can be found in the cart upon checkout. During peak seasons, expedited and rush shipping may not be available. In the rare event your order is lost in transit once shipped, we are not responsible, but will do what we can to help you locate it. We cannot change the shipping method once an order has been placed.
My Naptime Jewelry is currently only shipping in the United States. Sorry for the inconvenience.
It is important to us that you love your order! If it is not quite what you expected, we are happy to return it for a different item, or issue a full refund within 14 days of the ship date. Your return must be in its original condition and undamaged. If an error occurs on our end, we will remake the piece free of charge or issue a refund. After seven (7) days returns will *not* be accepted.
We want you to have your new treasure as quickly as possible. It is the Buyer's responsibility to ensure the shipping address shown on your receipt is accurate.
RETURN SHIPPING COSTS:
- Are the buyer's responsibility and you must insure the item to cover you for loss or damage while in transit.
- Delivery Confirmation is strongly suggested.
- My Naptime Jewelry cannot accept responsibility for any item that is returned until it is in our physical possession.
- A full refund (*excluding shipping and handling*) will be issued to your Payment .or. PayPal account within 24-business hours of receipt (does not include Sundays & Postal Holidays).
- Ship returns to:
2574 Roth Place
White Bear Lake, MN 55110